Frequently Asked Questions
Find quick answers about BagzDepot orders, custom printing, bulk pricing, samples, shipping, returns, and more.
General Questions
BagzDepot offers wholesale and custom products including tote bags, drawstring bags, backpacks, duffle bags, fanny packs, cooler bags, cosmetic bags, clear stadium bags, jute bags, canvas bags, cotton bags, apparel, hats, and promotional products.
Yes. We sell both blank wholesale bags and custom printed or embroidered products. Blank items can be ordered directly online, and custom orders can be requested through our quote form.
We work with businesses, schools, nonprofits, churches, event planners, hospitals, government agencies, marketing teams, real estate offices, trade shows, fundraisers, weddings, and anyone needing bags or promotional products in bulk.
Yes. We accept purchase orders from schools, government agencies, nonprofits, and approved organizations.
Full payment is required before any order can be shipped.
We accept check, ACH transfer, Bill.com, debit cards, and credit cards.
Full payment is required before any order can be shipped.
We accept check, ACH transfer, Bill.com, debit cards, and credit cards.
Yes. BagzDepot offers a commission-based affiliate program. Join our affiliate program here.
Customization & Printing
Yes. We offer screen printing, embroidery, heat transfer, DTG, and other decoration methods depending on the item, artwork, quantity, and design requirements.
Our standard custom order minimum is 24 pieces per design, per item. Some products or decoration methods may require higher minimums.
Yes. Custom orders may include a setup fee. This covers artwork setup, file preparation, production setup, and proofing.
No. Customization or printing service fees do not include the merchandise. Bags, apparel, hats, or other products must be added to your cart separately.
Yes. For custom orders, we provide a digital mockup or proof before production. Production begins only after the final proof is approved.
Pricing & Ordering
You can request a quote by filling out our Custom Quote Request Form. Please include product, quantity, logo, print colors, deadline, and shipping zip code.
Yes. Many products include quantity discounts. Larger orders may qualify for better pricing depending on the product, quantity, and customization needs.
Order changes must be requested as soon as possible. Please contact us within 1 hour of placing your order for quantity, color, artwork, or shipping address updates.
We accept debit cards, credit cards, ACH transfer, wire transfer, checks, Bill.com, and other approved payment methods when applicable.
Samples, Shipping & Returns
We do not offer free samples. Customers may purchase a single blank item as a sample before placing a bulk order.
Most blank orders ship within 1–2 business days, depending on inventory, order size, and warehouse processing times.
Yes. Orders over $300 qualify for free shipping when eligible.
Many orders deliver within 2–7 business days after shipment, depending on location, carrier, and shipping method.
Custom printed, embroidered, or decorated orders are final sale once production has started because they are made specifically for your artwork, logo, and approved proof.
Still Have Questions?
Our team is happy to help with custom quotes, artwork questions, bulk pricing, and order support.
Request a Custom Quote Contact UsWhat Our Customers Are Saying
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“Excellent quality tote bags at great prices. Customer service was fast and helpful throughout the custom order process.”
— Jessica T., Event Planner
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“We ordered 500 printed backpacks for a school fundraiser and they came out amazing. Delivered on time too!”
— Marcus L., Non-Profit Director
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“BagzDepot helped us create beautiful branded duffle bags for our gym launch. Great quality and fast turnaround.”
— Elena D., Fitness Studio Owner