ASI Member/130001 - America's Highest Quality Reusable Bags at Wholesale Prices to the Public!
24/7 Customer Support. See Details

Thank you for shopping at We strive to make your shopping experience as easy as possible. If you are not entirely satisfied with your purchase, we're here to help 24/7.

If you have any questions or concerns please do not hesitate to contact us.
Call Support is available Monday-Friday 9am - 5pm PST
  • Our Toll Free Phone Number is: 888-596-4449
Email Support is available 24/7 
  • Our Email is :
Head Office Mailing Address:
21551 Brookhurst Street 78
Huntington Beach, CA 92646 



  • You have 30 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused, unwashed and in the same condition that you received it.
  • Contact us by email, including the first and last name of the purchaser, order number, your daytime phone number, your email address and the reason of your return.
  • There will be NO restocking fee on returns under $200**. We will refund the cost of your merchandise and applicable sales tax. Unfortunately we cannot refund the original shipping cost that we paid to carrier to ship the products to you and we do not provide the cost of return shipping. Returns over $200 may be subject to a 20% restocking fee plus applicable shipping charges.    
  • If the address is incorrect, outdated or the package is refused at the delivery, the parcel will typically be returned to us by the carrier or the unintended recipient. In this case, the original return shipping (minimum $9.95) will be deducted from the refundable amount. 
  • *Printed merchandise can't be returned. We are unable to accept returns,cancellations or exchanges on personalized products, once virtual sample(mock-up) is approved. You can always cancel your order and get a full refund before you approve the mock-up.             


  • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • You will receive the credit within a certain amount of days, depending on your card issuer's policies.
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.                         

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and we will give you easy exchange instructions. 


Return Shipping Address 

To return your product, you should mail your product to:

21551 Brookhurst St. 78 

Huntington Beach California US 92646


Contact us or call 714-604-9432 with your order number.



If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance.


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